I had the pleasure of visiting SOS office recently and was very impressed with the whole
operations there. SOS Management has created a positive working environment where the Axis team feel
happy & supported which result in employee engagement & retention, increased productivity and better
overall job performance. Thank you SOS!
—Jacqueline M.
We Provide the Best Solution
Offshoring
Offshoring implies hiring employees to complete duties on your behalf who are based overseas. But that is where the resemblance ends. Individuals in this scenario are your employees who are based in our offices.
Outsourcing
Contractually, an external business takes over a function of your company. At this stage you are mostly on the sidelines, your only duty would be to ensure they meet the Service Level Agreement requirements.
Customer satisfaction is our ultimate goal. We are committed to building strong relationships with our clients based on trust, transparency and open communication. When you choose SOS, you can be confident that you are getting the best solution available. Our track record of successful candidate placement and satisfied customers is a testament to our commitment to excellence. We go above and beyond to ensure that our customers receive a solution that not only meets their requirements but also exceeds their expectations.
In summary, providing the best solution is our mission. We combine a deep understanding of our customers' needs, expertise in people engagement, a long-term approach to relationships, unwavering commitment to quality and a customer-centric approach to deliver solutions that truly make a difference. Trust us to provide you with the best solution for your challenges and we will exceed your expectations every time.
What We Do
At Shadow Office Solutions (SOS), we help you build your team by finding and hiring the
right people based on your specific needs. We’ll take care of the setup, providing your
team with the tools, workspace, and support they need, while you stay in charge of how
they work, just like your own staff.
Behind the scenes, we’re here to support you with HR guidance, team engagement, and
employee wellbeing, so you can focus on running your business while we handle the rest.
About Us
Shadow Office Solutions (SOS) is an Australian company with branches in the Philippines, that provide back-office support and processing to Australian entities. In our quest to create a reliable back end business processing service, we looked at methods to facilitate efficient yet cost-effective solutions.
See MoreClients Story
Shadow Office Solutions have been fantastic for our business. They found us great staff,
that exactly met the brief, making the recruitment and HR of offshore admin staff easy. I would
recommend Shadow Office Solutions.
—Ty O.
The experience with SOS to date has definitely an advantageous one. The whole SOS
team are very quick at resolving issues or concerns, providing support in certain areas. The staff
they introduce us to for recruitment are or excellent value. They look after the employees so
extremely well and provide extremely high value of support. Overall, the business experience with
SOS has exceeded expectations. We started three years ago with 2 staff and to date now have multiple
teams and employee excess of 30+
—Helena C.
We have been working with SOS since 2016 and can honestly say we would not have been
able to scale our business or get through COVID without them. Working with an offshore team isn't
without its challenges. It takes time and a good partnership between your business and the BPO
to make it work. Communication is the key as well as clarification and learning what you need
to do to make it work. We have all of that with SOS. We have big plans for our company and consider
our team at SOS as an essential part of them. We have a large team with varied roles working with
us so its like literally having a whole other company offshore. The SOS team work with us to keep
our company culture in tact while working within their BPO environment which is essential.
Excited for our partnership and its growth for the future
—Shay W.
Your dedication to helping your employees’ financial well-being is inspiring and
demonstrates your commitment to improving the employee experience. #CertifiedGreatEmployer
—Sprout Solutions
Our Partner Clients
Start Your Journey With SOS!
When you choose to start your journey with SOS, you open up to a world of possibilities. Whether you are a business owner seeking the benefits of an offshore team or a job seeker wishing to take your career to the next level, the team at SOS is dedicated to offering you the resources and support you need to thrive.
START YOUR JOURNEY WITH SOS