L O A D I N G

We Provide the Best Solution

We are committed to building strong relationships with our clients based on trust, transparency, and open communication. When you choose SOS, you can be confident that you are getting the best solution available. We go above and beyond to ensure that our customers receive a solution that not only meets their requirements but also exceeds their expectations.

SOS Operations

Shadow Office Solutions will help you manage and facilitate the appointment of staff in the Philippines. We instill operational excellence and innovation in our team to ensure quality service for our customers and ultimately your business.

SERVICES

  • Recruitment
  • HR Management
  • Financial Management
  • Sales and Marketing
  • Technical Support
  • Other Facilities

EMPLOYEES

By working together, we create rewarding career opportunities for your team. Plus reward them with attractive salary packages and incentives and wellbeing benefits.

RESOURCES

  • Workstatios
  • PC with MS Office
  • Dual Monitors
  • VOIP Headsets
  • High Speed Internet
  • Payroll Processing
  • HR Management
  • CCTV Coverage

Managing Your Team

We employ Filipino Staff for your Business. Candidate recruitment is based on your job description and desired skill set. You are part of the final stages of recruitment. We do all the leg work in sourcing, assessing, interviewing, and employing the incumbent.

Upon commencement, the new employee undergoes a short SOS induction and then handed over to you.

The new employee is part of YOUR team, they work solely for YOU. They access your systems, learn your way of performing tasks and are trained by you. We want them to feel part of your organisation and your culture. SOS is their on the ground management/support team.

Offshore staff communicate via VOIP phones to anyone and anywhere across Australia Access to Skype, Zoom and Teams makes training and meetings a breeze.

Staff are provided with computer equipment, VOIP headset, internet and local IT support to ensure a strong link with your Australian operation.

Part of SOS' role is to ensure the people management, HR functions and support is of the highest standard to retain competent employees. Our aim is to help you.

We do not access your systems, your data or undertake training of your team. Privacy of your data and systems is something we take seriously.

Retaining the Best Talent

  • Above average remuneration packages
  • Attactive benefits package
  • Vacation and Personal Leave - more than gazetted by labor code
  • Convenient location - outside of Metro precinct. Free Company vehicle provided for those travelling from Metro Manila.
  • Monthly employee social activities and annual outing
  • High quality offices and technology
  • Ongoing training and personal development opportunities
  • Australian business hours - catering to WST and EST.

Cyber Security & Protection

Having peace of mind the physical office and your data is secure is paramount. We offer the following security services to ensure your assets are protected.

Security and Privacy

  • Biometric controlled access for all.
  • Security cameras with multi-camera view.
  • Restricted access to Server Room.
  • Policy of NO personal belongings in workspace.
  • Individual user tracking of PC use. Reporting on idle + productive times. Screenshots of regular intervals of PC screens.

Network Security and Compliance

  • Private Wi-Fi Network
  • Authorized User Access
  • Restriction on Device Access
  • Firewall Security
  • 3 Tier Network Design
  • Physical Security Control
  • Encrypted Connections

Start Your Journey With SOS!

When you choose to start your journey with SOS, you open up to a world of possibilities. Whether you are a business owner seeking the benefits of an offshore team or a job seeker wishing to take your career to the next level, the team at SOS is dedicated to offering you the resources and support you need to thrive.

START YOUR JOURNEY WITH SOS